A HUMAN QUESTION?
START RIGHT HERE.
Get help with account access, credit activity, technical issues or your privacy. A useful description helps us understand what happened.
UK residents aged 18+. No real-money gambling, purchases or prizes of value.
DROP US A NOTE.
Tell us what happened and what you expected. Please leave out passwords, payment details and sensitive personal information.
A FEW QUICK ANSWERS.
Where are my starting Credits?
Your first eligible guest entry or registration receives 75,000 Credits. Open your locker to see the welcome record. Converting a guest into an account preserves that balance.
Why can’t I see any games?
Browse 40 game guides and play with fictional Credits after creating your clubhouse pass. Your account, preferences and Player Care controls are always close by.
Can I buy or redeem Credits?
No. Credits are fictional, non-transferable and have no monetary value. There are no purchases or prizes of value.
What if a request was interrupted?
Check your locker before repeating account actions. If something still looks wrong, include the action, time and any visible reference in a technical support message. Never send a password.
How do I recover my account?
Use the password recovery page for an email account. Guest sessions cannot be recovered across browsers unless you convert them into an account.
Does sending this form deliver an email?
Your request is saved with a reference. The result states whether email delivery completed. A saved request alone is not confirmation of delivery.
Contact: help@collegeleaders.com